Legal
Account Deletion
Last updated: 3 August 2026
1. Deleting your account in the app
You can delete your Elendin HMGS account directly inside the app: go to Settings → Account & Data → Delete Account, then confirm by typing SİL on the confirmation screen. Once your request is received, you are signed out on every device.
2. The 7-day grace period and cancelling
A deletion request starts a 7-day grace period. If you sign back in during that period, the request is automatically cancelled and your account is kept exactly as it was. After the 7 days the deletion is executed irreversibly; once the grace period has elapsed the account can no longer be accessed.
3. What is deleted or anonymised
When the deletion executes, your sign-in credentials and linked provider accounts (Google/Apple links), email address, push tokens, notification preferences and in-app notifications, friendships and pending requests are deleted. Your username is replaced with an anonymous one; the text of your community chat messages and quote previews of them are removed.
4. What is retained
To meet legal obligations and defend against abuse, some records are retained in a form that can no longer be linked to your identity: purchase and billing records (financial regulations), account restriction/ban records and abuse reports filed about you (abuse defence), and anonymised gameplay statistics (aggregate data such as match results and answer history).
5. If you can no longer access the app
If you cannot access the app, send your deletion request from the email address registered to your account to info@elendin.com. After identity verification, your request is completed within the statutory KVKK time limits.